Once you've identified the concepts that you want to teach (see An Easier Way To Define Training Goals) you have a clear plan of what needs to be taught. The next question becomes "How do you teach each concept?" There are several principles that we can apply that ensures mastery every time.

One of the biggest challenges in training is identifying your students' knowledge gaps and having a strategy for dealing with them.

Generally, you want to identify certain performance goals for your trainees. That sets the target, and then after your intervention, you will want to test to see that those goals have been achieved.

When it comes to developing instruction, are you an artisan, or are you an engineer? What's the difference?